Exchange Policy - If more than 24 hours have gone by, unfortunately we can’t offer you an exchange. - To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. - Several types of goods are exempt from being returned. We do not accept products that are intimate (tights included) and Swimsuits, Glasses, On Sale Items, One Size Items, Bodysuits, Accessories, bags and phone cases. - To complete your exchange, please contact the team on +961 3 073 994 or send an email to info@rolady.com. - Only regular priced items may be exchanged, unfortunately sale items cannot be refunded.